Understanding the Psychological Contract in the Workplace

The concept of the psychological contract has increasingly gained attention in organisational behaviour and human resources management. Unlike formal, written contracts, the psychological contract comprises unwritten expectations and beliefs about the mutual obligations between an employer and an employee. This intangible agreement significantly influences workplace dynamics, employee satisfaction, and the over success of an organisation. […]

How do we handle requests for time off when pets are ill? Peternity Leave?

This one is going to be divisive. Some people will question why this is a question at all? The Request In today’s workplace, the bond between employees and their pets is stronger than ever. With pets often considered family members, employees may request time off work when their pets are ill. As a manager, handling […]

Does fresh air help employees to be happy at work?

I write this watching the league one playoffs where Oxford United face Bolton Wanderers to see who will be in the Championship next season. Its a beautiful day in Wembley and I’ve just observed that I hope for the players sake, this doesn’t go for penalties as it looks like a warm one. Watching football […]

What is constructive unfair dismissal?

Constructive unfair dismissal is a dismissal where the employee has resigned and where under the Employment Rights Act 1996, the employee terminates the contract under which they are employed (with or without notice) in circumstances in which they are entitled to terminate it without notice by reasons of the employer’s conduct. Most successful constructive dismissal […]

Give your employee your full attention

When it comes to management one of the greatest offences we can commit as a manager is to give our employees only half our attention. It is both an offence to the employee and to ourselves. So what do I mean by ‘give your employees your full attention’. Great relationships are build on great environments. […]

Employment Relationships have changed

employment relationships

I talk a lot about the changing employment relationship because its an area that fascinates me. As you may know I turned 50 last March and I find myself increasingly thinking about how things were “different in my day”. You know you are old when that sentence comes out of your mouth, I can tell […]

Avoiding Binary Questions

Binary Questions are ones that is are firmly closed question, that can only be answered yes or no. They may seem assertive and efficient to the party that proposes to use them. Unfortunately, they have a nasty knack of landing poorly. Let me give you an example of a binary question in the context of […]

The value of candid conversations

candid conversation

In today’s dynamic workplaces, the art of communication is more than mere exchanges of information. Among the different forms of dialogue that can occur between managers and their reports every day, candid conversations stand out as pivotal tools for fostering a culture of trust and transparency. These open exchanges, where colleagues feel empowered to express […]

“Here you can have my badge” – Handling a Heat of Moment Resignation

heat of resignation resignations

From time to time we get asked what to do when someone leaves with immediate effect. These might be described as a the “here, you can have my badge” moments. Sometimes accompanied by a lot of ‘huffing’ and “I’m not putting up with s*** this! ” comments. These circumstances are never pleasant for any of […]

Enhancing Paternity Leave: What to Expect from April 2024

Big changes are on the horizon for fathers and partners as the Paternity Leave (Amendment) Regulations 2024 come into effect. These regulations make paternity leave more flexible and accommodating for new parents. In this article, we’ll delve into the upcoming changes and discuss how employers can prepare for these adjustments. Key Amendments to Paternity Leave […]

The Introduction of Carer’s Leave in the UK

As of April 6th, 2024, significant changes will be brought in with the introduction of The Carer’s Leave Act 2023. These changes are aimed at improving the support system for employees with caregiving responsibilities. In this article, we will explore these changes and offer guidance to help managers prepare for this evolving landscape. The Carer’s […]

The Influence of Social Media Backlash: Lessons from Kyte Baby’s Controversy

In today’s digital era, the impact of social media on a company’s reputation has never been more significant. The recent controversy surrounding Kyte Baby, a renowned baby clothing company, highlights how negative attention on social media can sully a brand’s image and affect its financial standing. The public scrutiny began when allegations emerged about the […]

Menopause – Are your Manager’s aware of their responsibilities?


ACAS published guidance on how to manage menopause at work and since then there have been more information published about what employers need to consider when managing employees who are transitioning through the menopause. The CIPD says that 59% of women who experience menopausal symptoms said that it impacted them negatively at work. Let’s think […]

Ending a fixed term contract is still a dismissal

fixed term contract

I was reading about a Finance Director today who had decided they would offer a retainer to someone ending their fixed term contract. The feeling of the FD was that if you pay someone for 6 hours a week you can avoid holiday pay. You can’t. This would be a classic situation where the FD […]

Help, Our employee may be in prison!

employee in prison

What happens when an employee stops coming to work and we hear on the grapevine that they may be in prison? Firstly we hope this never happens to you. However should it do, it might be because the employee has been remanded in prison following being charged with an offence. Whilst you might think that […]

The reliance on the non verbal communication

Rise of non verbal communication

We were talking in the office the other day about a 16 year old ‘dumping’ his then girlfriend by text. Now it’s been 25 years since I was in the dating game, and phones were in their infancy then, but I am glad to say I have never ‘dumped’ or been ‘dumped’ by text. For […]

The rise in no notice resignations

Are people letting actions speak louder than words

It’s very apparent that for many employees when it comes to notice to leave their employer they are happy to leave without giving any notice. Having seen a rise in this over the past 12 months, I thought I would share my ramblings about why I think this is happening. New Employer Behaviour I am […]

Preference for leadership styles for different generations?

Situational Leadership

For some time I have wondered whether there is any link between someone’s generation (i.e. when they were born) and their preference for any particular style of leadership. It is generally conceded that there are four main leadership styles; autocratic, democratic, laissez-faire and a combination of the first three. It’s important to note that individual […]

Keeping your nose out of other people’s business

When your children get older it seems to me that you suddenly remember comments made about them that meant something at the time. Just the other day I was speaking to a Nursery Owner and remembered that our son was once told by a teacher in a parent’s evening that he would do well “to […]

What we communicate matters

We have a phrase in our family. “Lead with Sorry”. It means that before you start explaining why you did X or Y you should start with acknowledging the feelings of others and say a meaningful sorry. Sadly it feels that all too often we fail to recognise our mistakes and communicate arrogance rather than […]

The Importance of Retaining HR Documentation

For many businesses, the meticulous task of retaining HR documentation might seem like a secondary priority. With everything going on in the bustling workplace environment, who has time to file away every individual email and piece of paper? However, the significance of these records reaches far beyond mere paperwork. Here’s a concise look at why […]

The value of the welfare chat

welfare meeting

We often get asked as HR Consultants how to approach a given situation where the employer knows that the employee needs to chat with them, except for whatever reason the employee is not asking for this. The Welfare Meeting as a useful mechanism for the employer and employee to be able to sit down together […]

Understanding Deed Poll

Changing your name via Deed Poll Early years childcare and nurseries

In today’s dynamic business environment, it’s not uncommon for employees to undergo personal changes, including altering their names via deed poll. In fact an employee can go by any name they like, and do not have to follow a legal process to start using a new name. However an employee would need a ‘deed poll’ […]

Getting caught up in the moment is not an excuse!

There’s much being written about the assault on Jenni Hermoso by Luis Rubiales at the FIFA Women’s World Cup Final last Sunday. I use the word assault because that is what it was. A man has kissed a woman on the lips forceably and she has stated it was without her consent. She has been […]

Help! Have I had a staff member commit theft?

All workplaces experience theft. It appears to also have happened recently in the British Musuem so why should the rest of us be exempt. In this article we will cover what employers need to consider when managing an allegation that staff theft has occurred. “The mystery of the bowl of soup and the 50p” Some […]

The rise of the ‘Mental Health Day’ in our workplaces

The concept of having a ‘Mental Health Day’ off work has been increasingly prominent in discussions surrounding employee health and wellness. While some employers may be skeptical, believing that some employees are simply seeking an additional day off, it’s essential to remember that mental health is as crucial to a person’s wellbeing as physical health. […]

Modernising your Acceptable Use Policy

Modernising your acceptable use policy Don’t let your Acceptable Use Policy gather digital dust…   The rapidly changing landscape of today’s digital workplace necessitates agile and comprehensive corporate policies. As an employer, one of the most important documents that you must keep up to date is your Acceptable Use Policy (AUP). This policy guides employees on the […]

Crisis Communication – Responding when you are in an emergency

We hope that you never need this blog in our Knowledge Centre. Unfortunately from time to time we hear of settings that need to respond in a crisis and as you might imagine that is the worst time to think straight about how you will respond. Imagine you have an incident at your setting and […]

They didn’t tell us about their disability

Employer’s will often come to us as HR Consultants with one complaint, “But they didn’t tell us about their disability.” These employers will share with us that their new employee has just revealed a health condition that they didn’t previously let them know about. What can be done? They ask. The answer is very little. […]