Secret Santa: Fun Festivity or HR Headache?

Secret Santa: Fun Festivity or HR Headache? - hr support services

Secret Santa can be a lovely way to bring some festive cheer into the workplace. For many teams, it’s a simple tradition that lifts spirits and encourages a bit of light-hearted fun in the busy run-up to Christmas. But without a few gentle boundaries, it can also create awkwardness or misunderstandings. A little structure helps […]

Stay Interviews: The Secret to Employee Retention

Stay Interviews: The Secret to Employee Retention - hr support services

Have you ever wondered how your employees are feeling about their employment with you? The use of exit interviews with leavers is very well established within UK plc, but the use of stay interviews to find out why people stay with you is a more modern intervention. Stay interviews are a powerful tool for organisations […]

Unpaid Leave and Holiday Accrual: What Employers Need to Know

Unpaid Leave and Holiday Accrual: What Employers Need to Know - hr support services

From time to time, small businesses may find themselves in a situation where an employee requests a period of unpaid leave. This can often arise in term time only contracts, where the employee is to take their leave in the school holidays, and yet they request unpaid time off in term time. The reasons people […]

The importance of conditional offers

The importance of conditional offers - hr support services

Making a job offer is a key step in the Safer Recruitment process, but it’s also a legal commitment. Once a candidate accepts an unconditional offer, a binding contract is formed. If an employer then tries to withdraw the offer, the individual could bring a claim for breach of contract. That’s why using conditional offers […]

Help, my employee won’t attend the Paediatric First Aid course

Help, my employee won't attend the Paediatric First Aid course - hr support services

For Early Years providers, ensuring that staff are trained in Paediatric First Aid (PFA) isn’t just best practice, in England it’s a statutory requirement. Under the Early Years Foundation Stage (EYFS) statutory framework effective from 1st September 2025, providers must ensure that at least one person with a full current PFA certificate is available on […]

Providing references – myths, facts, and opinions

Handling Unsatisfactory References in Early Years Recruitment: Putting Safeguarding First - hr support services

We have often heard the comment that “you can give only good references” and they cannot be negative in nature. This is untrue. If someone was dismissed that can be reported on a reference, if it was true, it is a accurate reference. If they might have been dismissed if they had not of resigned […]

Providing references in Early Years

Providing references in Early Years - hr support services

When creating references they must be a true, accurate and fair representation of the person. You cannot mislead someone or you might face a consequence. The person providing the reference needs to present the details in an even-handed manner and avoid misleading the recipient by either adding things to the reference or leaving out relevant […]

Why Consent Matters When Requesting or Giving Employment References

reporting substantiated allegations/concerns in references

When it comes to Safer Recruitment, obtaining employment references is a crucial part of the selection process. However, under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, both requesting and providing a reference involves processing personal data, and with that comes legal responsibilities. In basic terms, employers who are […]

Inflexible Contracts of Employment: Address them now

Inflexible Contracts of Employment: Address them now - hr support services

If you are operating contracts of employment where you’ve been a little too restrictive, and feel you may need flexibility in the future, now is the time to act. If you don’t have a flexibility clause to move the team, if you don’t have the flexibility to change their pattern of work. You could fall […]

Duty for referees to provide information on substantiated allegations and concerns

reporting substantiated allegations/concerns in references

In October 2024, the Department for Education (DfE) published its response to the consultation on safeguarding reforms within the Early Years Foundation Stage (EYFS) framework. A pivotal aspect of these reforms is the enhancement of safer recruitment practices, particularly concerning the provision of employment references that include details of substantiated safeguarding concerns meeting the harm […]

Top Tips for keeping in touch with an employee who is off sick!

Help, My Driver at my After-school Club has lost his driving licence following a court appearance - hr support services

When an employee is off sick, it can be challenging to know how to stay in touch. You want to show your support without crossing any boundaries. Finding that balance is key, not only for the well-being of your team member but also to maintain a sense of connection while they’re away. Here are some […]

Unlocking Workplace Success: How Access to Work Can Benefit Your Business

Help, My Driver at my After-school Club has lost his driving licence following a court appearance - hr support services

Fostering an inclusive and supportive workplace is not only a legal obligation but also a key factor in creating a diverse and productive workforce. One valuable resource available to UK employers is the Access to Work scheme, a government initiative designed to provide practical and financial support to employees with disabilities, long-term health conditions, and […]

Two satisfactory references

reporting substantiated allegations/concerns in references

Candidates taking up a position which involves working with, caring for or attending a child must have two written references (these cannot be from relatives) and have given their consent for these references to be passed on to the client before they can commence work. When employing staff, you must check references thoroughly before they […]

A Guide to Obtaining References- In Early Years Education Settings by Claire Betts

reporting substantiated allegations/concerns in references

In England we are preparing for safeguarding reforms from September 2025 in the area of safer recruitment.  The aim of Safer Recruitment is to deter, reject, or identify people who might pose a risk or are unsuited to work with children. Ofsted expect robust safer recruitment practices, including thorough checks of employment history and qualifications. […]

How to Obtain an Overseas Police Check for Hiring in a Day Nursery

Help, My Driver at my After-school Club has lost his driving licence following a court appearance - hr support services

When recruiting staff for a day nursery in England, ensuring candidates are suitable to work with children is a legal and ethical necessity. If a prospective employee has lived or worked overseas, particularly in a role involving children, obtaining a police check from the relevant country is an essential step in safer recruitment. This guide […]

How do I help my manager with her overly abrasive style?

Help, My Driver at my After-school Club has lost his driving licence following a court appearance - hr support services

When we are asked as HR professionals to support Nursery Owners with this question, the first place we start is to understand the severity of the style. There is a massive difference between someone who is Nasty! Someone who fuels a culture of fear and damages team morale and someone who has good intentions but […]

You can’t fill from an empty cup, managing wellbeing starts with the leader?

Help, My Driver at my After-school Club has lost his driving licence following a court appearance - hr support services

If you are feeling overwhelmed and stressed by the pressures being heaped upon the Early Years sector at this present time this blog is for you. You know the expression. You can’t fill from an empty cup. As early years leaders or self employed childminders, you are responsible to consider your own wellbeing. We often […]

Keeping Records in relation to National Minimum Wage

Keeping Records in relation to National Minimum Wage - hr support services

When we first had the Working Time Regulations we were told we would have to record breaks. I can recall it still, we all thought exactly how are we going to do that given that for most employees the timing of breaks has to be flexible to meet the needs of the business. Thankfully that […]

Lagging and Leading KPIs

Lagging and Leading KPIs - hr support services

The use of KPIs in your Day Nursery, Pre-school or Out of School Club makes good business sense. All too often we hear of businesses using lagging rather than leading KPIs. In this blog I will explain the difference and outline why, to use KPI’s effectively you should have a mix of lagging and leading […]

Giving an outcome to a Discipline or Grievance Process

Giving an outcome to a Discipline or Grievance Process - hr support services

When you’ve conducted a disciplinary or a grievance process and raised a letter of outcome you then have to consider how you will give the outcome to your employee. This is an area where I am afraid, some employers forget the importance of the psychological contract. How we best communicate? Here’s an example. Employee A […]

The Overlap Between HR and Health and Safety in Early Years Settings

The Overlap Between HR and Health and Safety in Early Years Settings - hr support services

Introduction In Day Nurseries, Pre-schools, and Out of School Clubs, the well-being of both staff and children is paramount. It is universally recognised that the integration of HR and health and safety functions is crucial for creating a safe, efficient, and supportive environment. While HR primarily focuses on managing people and organisational structures. Health and […]

Safer Recruitment

Safer Recruitment - hr support services

Recruiting the right team is essential for ensuring the safety and wellbeing of children in the early years sector. Safer recruitment practices are not just about filling vacancies but about safeguarding children and complying with legal and regulatory obligations. Here’s what you need to know to ensure your recruitment processes are robust and meet the […]

What counts and doesn’t count towards National Minimum Wage?

What counts and doesn't count towards National Minimum Wage? - hr support services

With the impact of the increased National Minimum Wage (NMW) employers need to ensure that they fully understand their obligations before April 2025. Here are the payments that count towards National Minimum Wage: Things that don’t count towards National Minimum Wage: Things that reduce pay include: Things that may be applicable that don’t benefit the […]