Our story

An HR love story - how Texas Homecare, creosote and the RSPB all came together to create Redwing Solutions…

In 1991 I had a bit of a shock to the system. I’d had a part-time job at Texas Homecare, our local DIY shed. That saw me through my GCSEs, and my A-Levels too, which I fully intended to “wing”, and failed. Unfortunately for me, I was far more interested in boys than studying (not much has changed in 30 years!), and it showed in my exam results.

With the best laid plans well and truly out of the window thanks to my grades, I needed a new solution, and fast. Thanks to Texas Homecare, I got one, with my General Manager Brian putting me forward for a management training scheme that changed my life. Along with 9 other trainees I embarked on a Certificate in Management from Oxford Polytechnic whilst working full time for Texas Homecare as a Trainee Manager.

I blame creosote

By the Winter of 1992, I found myself in another Texas Homecare in Birmingham, managing the Decorative Department. I needed to order one pallet of creosote for an ‘end’. When it arrived, it was 20 pallets, stretched down the centre of my store – I’d over ordered, and this was not the wall of white paint the manager wanted.

Surprisingly, I was rapidly removed from the shop floor and found an office role as a Trainee Staff Manager in Sutton Coldfield. Best move ever! I fell in love with HR. The Regional Staff Manager, Amanda sponsored me to start my CIPD studies and the rest – as they say – is history. At 21 years of age I was the Company’s youngest ever Staff Manager and had two stores I was responsible for, Solihull in the West Midlands and tiny little Lichfield, in Staffordshire. 

REDWING IS BORN

By 2004 I’d had enough of the corporate world, so I decided to build my own independent HR consultancy and work with clients who were too small for their own HR Department. 

Being stuck for a name I looked through the RSPB Handbook and discovered the Redwing, Redwing Solutions was born. (The Redwing is a little bird, the same size as a Thrush, a winter visitor to our shores – I think Thrush Solutions must have been taken!)

Redwing was only supposed to keep me out of trouble, but as it turned out, our brand of HR, where we didn’t tell employers off or focus on what they weren’t allowed to, proved more popular than we could have imagined. We now operate out of a converted cattle shed on the outskirts of Redditch.

Our Values

I’ve learnt the importance of friendliness from my time on the shopfloor, and to this day we want our clients to feel able to call us and exchange ideas and get things off their chest. My years of experience in management, as well as being the creosote-over-ordereer taught me how to manage others. In addition I have run my own business since 2004.

If you want to talk to an HR team who are friendly, experienced and understanding, who won’t tell you off and will help you run your business in the most effective way possible, give us a call now on 01527 306135

WHAT OUR HAPPY CLIENTS SAY

Very informative day. Take some valuable insights to use going forward. Really enjoyed today!

Andrea Tompkins

Avonside Safety Management

Thank you as always for an amazing course which is very useful information for us to know about.

Harvinder Mehat

Wyre Solutions Ltd

The main difference we have felt since having Redwing Solutions on board is the confidence that we have gained when dealing with staff. We now are confident that our employment procedures are sound, all of our obligations in terms of employee rights are taken care of, and in the event of an issue with staff, our disciplinary procedure is correct and robust. We would be very happy to recommend Redwing Solutions to other businesses and have done on a number of occasions.

John Pickup

for and on behalf of Reynolds Blinds

As an independent SME with no daily HR expertise on board Dufaylite Developments Ltd chose Redwing as our preferred supplier for all our HR needs. Since our relationship began 12 months ago we have found the service they supply invaluable in dealing with any HR issues. When needed there is always a friendly expert at the end of the phone to assist with our needs. Very pleased we made the decision to work with these guys.

Tom Bewley

Operations Director at Dufaylite Developments Ltd

Can I just say that your entire team has truly been wonderful recently. It’s been one thing after another and everyone who has given support has been fab.

Elle Arumugam

Acorn & Little Oaks Childcare

Everyone at Redwing is extremely helpful. They understand what it is like to be working in early years and the true life impact that the situation you face has on your business. I would highly recommend Imogen and her team!

Amanda Jackson

Daisy Chain Nursery

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